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FAQ - Häufig gestellte Fragen
The DNA jewelry
Orders & Delivery
Legal Information & Partnerships
Each sample is clearly assigned to your order based on the label on the tube and is carefully and separately processed throughout the entire manufacturing process.Your DNA jewelry comes with a personal certificate of guarantee. This certificate confirms that the DNA used for your piece is taken directly from the sample you submitted.If you would like independent confirmation, you can have the piece of jewelry tested by a suitable specialist laboratory after receiving it. Depending on the material, testing method, and sample quality, it can be determined whether DNA is detectable and whether it matches a corresponding reference sample.We use clear labeling and carefully defined procedures to reliably prevent any mix-ups. We have not experienced any mix-ups to date.Should it nevertheless be proven that a wrong sample was used or that the piece of jewelry does not correspond to the agreed quality, your statutory warranty rights remain unaffected, of course.
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